Warranty Policy

All enclosures designed and manufactured by American Products, LLC shall be warranted to be free of defects in material or workmanship for a period of 5 years from the date of shipment. Should the product be proven to be defective, American Products will have the option to repair or replace the product. Items included with the enclosures, not manufactured by American Products will utilize the original manufacturer’s warranty.

It is the responsibility of the buyer to communicate any special environmental concerns in which the enclosures will be utilized. Special materials may be required to allow for proper corrosion resistance for harsh environments. The warranty does not cover enclosures used in applications and environments for which they were not designed. Warranty does not cover abuse, modifications by others or reimbursement for unauthorized rework.

Return Policy

Please contact your sales representative for any product return questions. American Products must authorize all returns and will provide customer with a return merchandise authorization number (RMA) for authorized returns. Non-warranty returns for standard products can be claimed up to 30 days after the delivery date, and will be assessed a 20% restocking charge even if product is in new condition.

Enclosures that have been modified in any manner may not be returnable. Custom designed enclosures are not returnable or refundable. Freight for authorized returns will be returned to the factory freight pre-paid.

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