Frequently Asked Questions
What payment options do you accept?
American Products accepts the following major credit cards:
- American Express
Please note that a 3% convenience fee will be applied to all credit card orders.
Credit terms are available with application.
What are the lead times for orders?
Lead times depend on enclosure type, customizations and our current production schedule. Once we receive your request for quotation (RFQ), an enclosure specialist will contact you and provide you approximate lead times. Once we receive your order, we will provide you a specific ship date.
How will my enclosure be packaged?
We package most electronic equipment enclosures using a three-step process:
- The enclosure is bolted onto a pallet.
- The enclosure is wrapped in foam and cardboard.
- The enclosure is shrinkwrapped.
We have a state-of-the-art packaging machine that allows us to custom-build cardboard boxes to specifically fit your electronic equipment enclosure.
We also offer insta-foam packaging.